Booking Conditions
All arrangements made between ourselves, The Owners and You, The Client are subject to the following conditions:-
- BOOKING: As owners, we are authorised to offer this property for rental, and can indicate if the property is available between certain dates, however as I am sure you will understand we can only confirm a booking upon receipt of the deposit and signed booking form. A contract will exist only from the time we issue our confirmation of your booking. The accommodation booking is only for the clients named or numbered on the booking form.
- PAYMENT BALANCE:- The balance is due for payment 8 weeks before the date of departure. A reminder will be sent prior to the due date, but cannot guarantee receipt, it is the responsibility of the party leader to ensure that the final payment is made by the due date. If payment is not received on time, we will endeavour to contact the party leader to confirm that the payment will be sent without further delay, however if payment is still not forthcoming or it is indicated that payment will not be forthcoming, we reserve the right to cancel the booking and retain the deposit.
- LATE BOOKINGS: - For bookings within 8 weeks of departure you are required to send full payment and signed booking form immediately, the booking would then be subject to written confirmation. The same booking conditions apply.
- SECURITY: All baggage, money and personal possessions and your own health and safety remain at all times and in all circumstances at The Client’s risk. Any items of value, health and medical and holiday injury protection should be protected by suitable insurance cover.
- SERVICES: We are unable to accept responsibility for any inconvenience caused by the failure of local services for any length of time such as electricity, water supply, broadband internet, television (analogue or satellite) and electricity.
- THE VILLA: We ask all clients to refrain from playing music on the terrace after midnight as the noise travels and disturbs the neighbours. Please note that the swimming pool is an integral part of the house so special care will be needed when looking after small children.
- CANCELLATIONS:- Cancellation of your booking may be given at any time providing that it is made by the person who signed the booking form and is communicated to us in writing by recorded delivery. In this event, as is standard practice, the following percentages of the entire cost of the booking will be charged:-
More than 57 days before departure__ Deposit only
56 – 43 days__________________33% of total cost
42 – 29 days __________________50% of total cost
28 – 15 days __________________60% of total cost
14 – 1 day (s)__________________ 90% of total cost
On day of departure _____________100% of total cost
Prior to departure we will send you an information pack containing directions from Malaga airport, a floorplan of the villa so that we can get your bedroom requirements.
